For international FedEx shipments, FedEx returns two documents: the shipping label and a Commercial Invoice that customs needs.
FedEx V2 accounts: print the Commercial Invoice
On FedEx V2 accounts, SKULabs does not send customs documents to FedEx electronically, so your labels won't carry an ETD mark. Print the Commercial Invoice and include it with every international shipment.
FedEx V1 accounts: electronic trade documents (ETD)
On older FedEx V1 accounts, SKULabs asks FedEx to submit customs information electronically (ETD). FedEx applies ETD for qualifying shipments and destination countries that accept electronic customs documents. When ETD is applied, the shipping label includes an ETD mark and you don't need to print the invoice.
Part of a FedEx V1 International Priority label. The circled ETD mark means FedEx received the customs documents electronically.
When the ETD mark isn't printed on a V1 label, print and include the Commercial Invoice the same way as on V2.
How to print the Commercial Invoice (FedEx customs document)
Open the order.
Scroll down to the Shipments section.
Click the magnifying glass icon to view the shipment details.
Under Commercial Invoice, click Customs Document PDF to open the document.
Print it.
Like labels, the Customs Document PDF is available for 90 days after the shipment is created.
If you have additional questions, please contact SKULabs support.