For international shipments, SKULabs always sends your customs item details (description, quantity, value and country of origin) to the carrier with the label request. Whether the carrier also accepts the customs documents electronically, so you don't need to print and attach a paper commercial invoice, depends on the carrier, how it is connected, and the destination country.
FedEx connected directly (FedEx V2): print the commercial invoice
On direct FedEx V2 accounts, SKULabs does not submit customs documents electronically (ETD). FedEx returns a commercial invoice with the label. Print it and include it with every international shipment. See Electronic customs documents for FedEx international shipment for how to print it.
FedEx and other carriers through EasyPost: electronic trade documents (ETD)
For carriers connected through EasyPost, EasyPost submits customs documents electronically where the carrier and destination support it. To turn this off for specific shipments, create a shipping rule with the Suppress ETD (EasyPost) action. To add your letterhead and signature to these documents, see FedEx Commercial Invoice with Letterhead and Signature.
UPS connected directly: paperless invoice
SKULabs sends your invoice data to UPS electronically with every international label. Whether UPS accepts it as a paperless invoice depends on your UPS account and on the origin and destination countries. If you are not sure, ask UPS whether your account is enabled for paperless invoice.
DHL Express connected directly: paperless trade
The DHL Express (SKULabs) carrier account has a Paperless trade opt-out (request archive documents) checkbox. Leave it unchecked to ship with paperless trade. Check it if you want DHL to return archive copies of the documents.
How to print carrier commercial invoices when bulk shipping
After you bulk ship orders from the Processing tab, open the Print menu in the bulk ship window:
Carrier commercial invoices prints the customs documents the carriers returned with the labels, such as commercial invoices and CN22 or CN23 forms, in one file.
SKULabs commercial invoices prints the commercial invoice from your SKULabs template instead.
Shipping labels also opens the carrier commercial invoices in a second print window when Print commercial invoices is checked in your user profile.
Only shipments whose carrier returned a document have something to print.
Not sure what to print?
If a carrier returns a commercial invoice or other customs document with the label, print it and include it with the shipment. For help, contact SKULabs support through live chat or at support@skulabs.com.