Skip to main content

Using Amazon Shipping with SKULabs

How to get Amazon Shipping (Shipping with Amazon, SWA, Amazon Shipping Ground) rates for your Amazon orders in SKULabs, and what to check when the rates don't show.

Amazon Shipping (also called Shipping with Amazon or SWA) is Amazon's own carrier service. Amazon picks up the packages from your warehouse and delivers them through the Amazon delivery network. In SKULabs it appears as the Amazon Shipping Ground rate.

How to get Amazon Shipping rates in SKULabs

SKULabs shows Amazon Shipping rates for orders from your Amazon store through your Amazon carrier account. The carrier account must be linked to that Amazon store. There are two Amazon carrier types:

  • Amazon Shipping V2: the current Amazon Buy Shipping connection.

  • Amazon Buy Shipping (Legacy): the older connection.

If you don't have an Amazon carrier account, open the carrier accounts page, add a carrier, choose Amazon Shipping V2, and select your Amazon store in Store.

Note: In SKULabs, Amazon Shipping rates are only available for orders from your Amazon store. You can't use Amazon Shipping for orders from other sales channels.

Not seeing Amazon Shipping rates?

  1. Check that the order isn't already shipped on Amazon. Amazon won't let you buy another Buy Shipping label for an order that is already shipped.

  2. Confirm in Amazon Seller Central (or with Amazon Seller Support) that your account is activated for Amazon Shipping and has a pickup start date.

  3. Check that your Amazon carrier account is linked to your Amazon store in your carrier settings.

  4. Amazon Shipping is a pickup-only service: you can't drop off packages to Amazon. On an Amazon Buy Shipping (Legacy) carrier account, make sure Fetch Pickup Rates (Slower) is checked.

Edit carrier account modal for Amazon Buy Shipping with Store set to Amazon and Fetch Pickup Rates (Slower) checked

An Amazon Buy Shipping (Legacy) carrier account with Fetch Pickup Rates (Slower) checked. This older screenshot shows the type as Amazon Buy Shipping.

If you are still having trouble with Amazon Shipping, reach out to support@skulabs.com or say hello in chat.

Did this answer your question?