When SKULabs can't send tracking to your sales channel, it tags the order 📦🔇 (failed shipment notification). On older accounts this tag was called Failed Mark as Shipped. SKULabs removes the tag when a shipment notification goes through. To learn why this happens, see Why was tracking information not sent to my store?
How to find orders missing tracking in your store
1. Go to the Shipped orders tab.
2. Set the date range at the top right to the shipped dates you want to check.
3. Click Filters. Under Tags, search for 📦 and check the 📦🔇 tag. Make sure it is the only tag checked, then click Apply filters.
Search Tags for 📦 and check the 📦🔇 failed shipment notification tag.
4. Optional: click Columns and turn on Tags, Channel Status, and Notified. An order whose tracking was not sent has no green check mark in the Notified column.
Orders with the 📦🔇 tag have no green check mark in the Notified column.
5. Resend the tracking: see How to manually send a shipment notification, for one order or in bulk.