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Getting started with SKULabs

Take your first steps in SKULabs: the getting started (setup) wizard, adding sales channels, shipping carriers, and users to your account.

SKULabs is a powerful and easy to use solution designed for eCommerce businesses. We integrate with marketplaces, shopping carts, POS systems, and shipping carriers to provide your team a simple centralized platform to manage inventory, orders, and shipments.

This guide will help you get started and familiar with how SKULabs works in minutes.

Choose your plan and log in

If you haven't already, visit SKULabs.com/pricing and choose a plan that fits your business size and needs.

Complete the getting started (setup) wizard

Welcome aboard! When you first sign in, our Getting Started Wizard will guide you through connecting your channels, carriers, and team members.

TIP: These settings can always be adjusted later on in your store settings, and you can always re-visit the setup wizard if needed.

1. Default company and shipping address

Enter your store's shipping information. This is used by default for any manual orders created within SKULabs as well as a fallback for shipments, packing slips, etc.

Getting started wizard Shipping Address step with name, company, address, phone, email and tax ID fields and a Save & Continue button

The Shipping Address step of the getting started wizard.

2. Adding sales channels

SKULabs connects to and synchronizes with each of your online stores or marketplaces across your sales channels. Once we connect to a store, you can start importing listings and orders automatically.

Click the sales channel you want and follow the in-app instructions that appear. We recommend starting with the store that has the most complete and accurate product data (SKUs, barcode, inventory levels, etc.)

Add a Sales Channel step with sales channel logos such as Amazon, eBay, Shopify, Walmart and WooCommerce, and a table of connected stores with their import status

The Add a Sales Channel step. Click a logo to connect that store; connected stores are listed below with their import status.

If you need to add more stores later, you can do so from Connect new sales channel.

TIP: It's perfectly safe to connect your stores and helps with catalog configuration! By default, SKULabs is “Read-only” during initial connection, and we will not begin pushing stock levels without your confirmation.

Initial stock take

Choose how you want to import stock quantities from your sales channel whenever listings are linked to items during a listings sync.

Initial stock take options: Manual (Do not automatically import), Import into existing warehouse with a warehouse dropdown, and Import as new warehouse, above the Store URL field

The Initial stock take options shown when you connect a store.

3. Adding shipping carriers

SKULabs connects to your existing shipping carrier accounts, allowing you to compare your accounts negotiated postage rates in real-time as you ship.

Select any of the carrier accounts you want to add and follow the in-app instructions that appear.

Add a Shipping Provider step with carrier logos for USPS, FedEx, UPS, Australia Post, Canada Post, DHL, Amazon, Shippo and Other

The Add a Shipping Provider step. Click a carrier to connect it.

For every way to connect a carrier, click the button below:

4. Inviting your team members

Add More Users (optional) step with Name, Email Address and Role fields and a Send Invite button

The Add More Users step. Each invite sends an email so the team member can create a password.

Get the rest of your team onboard by providing your team members account names, login emails, and setting their user roles and defaults.

Tip: The Users page can also be used to add and invite team members in two ways:

  • Invite users: Invite multiple people to join your SKULabs team. They will receive a unique invitation link allowing recipients to create their accounts themselves with a password and (optionally) a profile picture.

  • Add user: Quickly add a user manually to get them started. Set a name, email address, role, and a password to activate an account right away.

Once finished, click Done adding users for now on the bottom right and... Congratulations! You're all finished with the setup wizard!

Next Steps:

Once all stores and carriers have been connected, reach out to our team to schedule an account review and onboarding configuration call.

Send us a chat, email us at support@skulabs.com, or give us a call at 1-800-243-2986 to get started with the next steps!

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