Statuses are internal indications of order progress that automatically change during your team's normal fulfillment process, but can also be changed manually depending on your workflow.
Not started - new order not processed yet
Opened - a user has started picking the order
In progress - picking verification in progress with at least 1 item verified
Cleared - all items in the order have been fully verified
Partially cleared - the order was cleared in a batch, but not every item was picked (for example, an item was marked out of stock)
Awaiting fulfillment - a fulfillment request has been sent to a dropship supplier or 3PL, and SKULabs is waiting for them to ship
Partially shipped - a partial shipment has been created on the order and there are remaining items to be shipped
Shipped - the order has been fully shipped
Delayed - the order has been delayed by your team for a specific reason e.g. out-of-stock items
Cancelled - order has been cancelled and does not need to be shipped
How to filter by an order's status
Statuses are a great tool when filtering and sorting orders within SKULabs to help streamline your team's process.
Go to the Orders page and pick a tab: Processing, Shipped, Archived or All.
Open the filters and, under Statuses, check the statuses you want to see. Use Toggle all to select or clear every status at once.
Click Apply filters.
To save a filter you use often as a preset, see How to set filters and manage filter presets.
Archived orders
Archived is not a status. An order is archived when it stops appearing in your sales channel's order sync, for example because it was fulfilled or closed outside SKULabs. Archived orders keep their last status and move to the Archived tab on the Orders page. If an archived order shows up in sync again, SKULabs unarchives it.
To keep orders from being archived automatically, see Opt-in Feature: Disable automatic order archiving.