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View all orders for a customer

See a customer's order history in SKULabs from the Customers page or from any of their orders.

SKULabs keeps a list of your customers on the Customers page (formerly Contacts). From there, or from any order, you can see every order a customer has placed across your connected stores.

View a customer's order history from the Customers page

  1. Click Customers in the side menu.

  2. Search for the customer by name, company, e-mail, phone or address.

  3. Click the customer to open their page.

  4. The Orders panel lists the store, order ID, date and amount of each of the customer's orders. Use Find order to search them, and click an order to open it.

View customer history from an order

  1. Open any order.

  2. Click Menu and choose View customer history.

  3. The Customer history window lists the customer's orders with their store, order number, date and total.

How orders are matched to a customer

SKULabs matches orders by the customer's email address. If an order has no email address, it matches by the shipping name instead. Orders from inactive stores are not included.

To create an order for the customer, click New order in the Orders panel of their page.

For everything else on the Customers page, see The Customers page (formerly Contacts) (900923).

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