The SKULabs Print & Scale client connects the printers and scales on a computer to SKULabs, so anyone on your team can print labels to them from any device.
After you install the client, you sign in once with the username and password shown on Settings > Printing in SKULabs (not your SKULabs login). The password is temporary, so copy it fresh right before signing in. Only managers and admins can see it.
Print & Scale client requirements
Windows 11 or Windows 10, or a Mac running a macOS version that still gets security updates (Mac instructions below)
Printers and scales connected to the computer
Install SKULabs Print & Scale Client for Windows
Open the installer and follow the prompts.
When offered to install the client as a Windows service, do not toggle the checkbox. Running as a service is unsupported and requires advanced system administration to configure paper type.
Leave the "install as a service" checkbox unchecked.
Once installed, use the "Launch SKULabs" option:
The last installer screen, with the option to launch the client.
Tip: You can also open the print client settings by double clicking the icon in your Windows task bar or tray:
The print client icon in the Windows tray.
Sign in with the username and password from Settings > Printing. Use the copy buttons next to each one. Do not use your SKULabs password.
In the Printers tab, check that the printers you wish to use are visible and marked as active. These printers will now be accessible in SKULabs.
The Printers tab in the print client, showing the printers SKULabs can use.
Test printing a label from a test order in SKULabs, for example with manual pickup labels.
Install SKULabs Print & Scale Client for Mac
Open the installer and drag the application to your Applications folder. Then open SKULabs Print Client from the Applications folder. Do not try to open it from within the installer.
Drag the print client into the Applications folder.
Once running, the print client is available from your Mac menu bar. Click it to open the settings window.
The print client in the Mac menu bar.
Sign in with the username and password from Settings > Printing. Do not use your SKULabs password.
In the Printers tab, check that the printers you wish to use are visible and marked as active. Also make sure you've typed in the correct page dimensions.
The Printers tab on Mac, where you set each printer's page dimensions.
Test printing a label from a test order in SKULabs, for example with manual pickup labels.
Can't sign in? See Issues logging into SKULabs Print & Scale client.
Next steps
Once installed, you can begin printing labels. If you haven't already, set up your store's shipping defaults and your advanced shipping settings.
Paper setup and print size / zoom / rotation / dpi
The SKULabs Print & Scale client prints with your Windows or Mac printer settings, along with any settings from the printer's driver software. To edit these settings, open the printer's settings in your operating system:
Printer settings on Windows.
Printer settings on Mac.
In some cases, tweaks to the document dimensions, print density (DPI/PPI), or orientation may be needed for consistent printing.