The SKULabs MCP Server lets you connect your SKULabs account to AI assistants like Claude, ChatGPT and Claude Code. Once you're connected, you can ask questions about your business in plain English and get answers straight from your live SKULabs data. You don't need to export anything, build reports or work with spreadsheets.
MCP (Model Context Protocol) is an open standard that lets AI apps connect securely to the tools you already use. SKULabs supports it out of the box.
Benefits
- Answers in seconds. Ask a question and get an answer without opening multiple reports or exporting CSVs.
- Live data. Every answer comes from your current SKULabs data, not from a stale export.
- Plain-English questions. You don't need to know report filters or field names. Ask the way you'd ask a coworker.
- Combine data across areas. In one conversation you can move between orders, inventory, purchasing, shipping and team performance.
- Read-only and secure. The assistant can view your data but can't change it. It uses the same permissions as your SKULabs user, so it can only see what you can see.
- Works with the AI tools you already use. Claude, ChatGPT, Claude Code and any other app that supports remote MCP servers.
What you can ask
Here are some examples of the questions the AI Assistant can answer.
Sales and orders
- "How many orders did we ship last week, and what was our average order value?"
- "What were our top 10 selling items this month?"
- "Show me sales by store for Q3, broken out by month."
- "How long does it take us on average to ship an order?"
- "Find order #12345 and tell me its status."
- "Which orders are due to ship today but haven't shipped yet?"
Profit and margin
- "What is our gross margin this month?"
- "Which SKUs have the lowest margin?"
- "What was our profit after shipping on Amazon orders last quarter?"
Inventory
- "How much is our inventory worth at cost?"
- "What will run out of stock in the next 14 days?"
- "Which items are below their reorder point?"
- "What's on hand for SKU ABC-123, by warehouse and location?"
- "What's in location F1 in the main warehouse?"
- "How many of kit BUNDLE-01 can we build with current stock?"
- "What is our sales velocity for our top 20 items over the last 30 days?"
- "What inventory adjustments were made last week, and by whom?"
- "How accurate were our cycle counts this month?"
Purchasing and transfers
- "Which purchase orders are overdue?"
- "How much did we spend with each supplier this year?"
- "What's the average lead time for our suppliers?"
- "Which transfer orders are still in transit?"
Shipping
- "How much did we spend on postage last month, by carrier?"
- "Are we making or losing money on shipping?"
- "How many labels were voided this week?"
Returns
- "What is our return rate by SKU?"
- "What are the most common return reasons?"
Warehouse team and batches
- "How many orders did each team member pack yesterday?"
- "What's our average pick time per batch?"
- "Who has the best scan accuracy this month?"
Products and catalog
- "Which items don't have a barcode?"
- "What's the SKU for the blue large hoodie?"
- "Show me all the details for SKU ABC-123."
Imports
- "Help me format this spreadsheet so I can import it as an item details CSV."
Before you start
- Your plan must include Insights. The MCP Server is available on plans that include the Insights feature. If your plan doesn't include it, you'll see a message asking you to contact support. To upgrade, email support@skulabs.com.
- You need an active SKULabs user. The assistant uses your user's permissions. If your user is deactivated, the connection stops working.
- You need an AI app that supports remote MCP servers. Examples are Claude, ChatGPT, Cursor and Claude Code.
Server URL
Use this URL when your AI app asks for the MCP server address:
https://mcp.skulabs.com/mcp
How to connect
Most AI apps connect with a quick sign-in. You'll log in to SKULabs and approve access.
Claude (claude.ai and Claude Desktop)
1. Open Settings , go to Customize and then go to Connectors
2. Click Add custom connector.
3. Enter a name (for example, SKULabs) and paste the server URL:
https://mcp.skulabs.com/mcp
4. Click Add, then click Connect.
5. Sign in to SKULabs if you're asked to. On the approval screen, click Allow to give Claude access.
6. Start a new chat and ask a question, for example: "What were our top 5 selling items last week?"
Note: On Team and Enterprise plans, an organization owner may need to add the connector before members can use it.
ChatGPT
1. Open Plugins at the top left.
2. In the top right, click Add.
3. Click Add custom MCP server.
4. Enter a name (for example, SKULabs), paste the server URL
https://mcp.skulabs.com/mcp in Connection and choose OAuth for authentication.
5. Click Create as a plugin, then sign in to SKULabs and click Allow on the approval screen.
6. In a new chat, ask any question.
Note: Custom connectors may only be available on some ChatGPT plans, and workspace admins may need to enable them.
Claude Code
Run this command in your terminal:
claude mcp add --transport http skulabs https://mcp.skulabs.com/mcp
2. Then start Claude Code, type /mcp, select skulabs and choose Authenticate A browser window opens so you can sign in to SKULabs and click Allow.
3. Click Connect next to the SKULabs server, then sign in to SKULabs and click Allow.
The approval screen
When you connect, SKULabs shows an approval screen with the name of the AI app and the SKULabs account and user it will connect to. The app is asking for permission to:
> Read your SKULabs data (orders, inventory, products, purchasing, shipping, stores and warehouses) through this AI app, with the same permissions as your user.
Click Allow to finish connecting, or Deny to cancel.
Staying connected
After you approve the connection, you stay connected while you keep using it. If you don't use the connection for 30 days, you'll be asked to sign in again.
Tips for better answers
- Be specific about dates. "Last 30 days", "in October" or "Q3 2026" gets better results than "recently".
- Name the store, warehouse or SKU when you only care about one.
- Ask for a breakdown. For example: "by store", "by month", "by carrier" or "by SKU".
- Ask follow-up questions The assistant remembers the conversation, so you can say "now just for Amazon" or "compare that to last month".
- Check important numbers. AI assistants can make mistakes. Before you make a big decision, confirm key figures in SKULabs.
Troubleshooting
Your account does not have the insights feature
Your plan doesn't include the MCP Server. Contact support@skulabs.com to upgrade.
"Unauthorized" or the app keeps asking me to sign in
Disconnect the SKULabs connector in your AI app and connect it again. Make sure your SKULabs user is still active.
The assistant says it can't find data I know exists
The assistant can only see what your SKULabs user has access to. Check your user's permissions, or try rephrasing the question with a specific SKU, order number, store or date range.
The assistant isn't using SKULabs
Make sure the SKULabs connector is turned on for the chat. You can also ask directly, for example: "Using SKULabs, how many orders shipped yesterday?"
Need help?
Contact our support team at support@skulabs.com or start a chat with us from inside SKULabs.